When Appointments Don’t Show
In our industry, we know the average show rate for confirmed appointments is 50 percent…
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Are You A Bad Sales Manager Hiding In Your Office?
salespeople live in fear of their managers, and ultimately these feelings get transferred to the customer.
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Automotive Sales Is A Lot Like Playing Baseball
Managers often measure the results and not the activity of their salespeople. If there’s one thing we can learn from baseball, is measuring all of the vital statistics
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5 Myths About Employee Happiness
Don’t get stuck in the pitfalls and myths about employee happiness…
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Winning Managers Will Mentor, Coach and Motivate
Winning managers will mentor, coach, motivate, and investigate their team’s progress, offering support, provide information…
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Do You Take An Interest or Position With your Customers?
Remember the time you walked into your first dealership where you sold cars? Your eyes were as big as oranges, looking at all the new vehicles in what was most likely a very impressive...
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