Don’t get stuck in the Pitfalls and Myths about employee happiness.
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Myth #1: Employees require big paychecks to happy
The dangling carrot trap. Money is at the top of motivation for sales staff but is not the only thing that motivates. Getting paid well for a job well done is satisfying but everyone has other motivations. Do you have the time to identify what motivators you need in your dealership? The key is to find the connection and that takes time and investment on the leadership team.
Myth #2: Sales staff either want to work or they don’t
Sales engagement is more about the cultural transformation of a dealership. Managers need to be the first onboard to address engagement, learn about it, and implement plans of action.
Myth #3: You can make your staff happy
Let’s be honest… some people will not be happy or engaged no matter what you try to implement. This is the time when you need to prune some weeds. Everyone must take accountability for their own happiness. The mindset in which they approach their job.
Myth #4: A stress-free environment will make the staff happy
This is not true. Your sales staff should want to be challenged. Pushed to excel in their chosen field. The stress that can hinder a sales team, is ineffectively stressed from fear. Fear and insecurity that they will not be supported by their leadership team.
Myth #5: If your staff is happy they will be productive
This is not always the case. Your dealership may provide morning bagels and give ample time off with the best efforts to keep people happy. They may enjoy the happiness motives but that does not secure a productive effort.
Great points! 👍
It’s a constant balancing act… motivation, willingness to learn and applying both!
Thank you for the comments, Patty- Jim
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